Please make sure to check your Junk/Spam Folder for our Email. usually solves 99% of reported cases
If you have any SPAM Email Protection Service/Plugins, make sure to add our domain in your whitelist.
If you still cannot locate your login, simply go to the member's area and just click on Forget Password. Use your email which you used to purchase and you will get a password reset link.
Follow that to Reset your password and Access your Purchase.